Sustainability

To remain resilient and fulfil its mission to improve and sustain health and wellbeing, Medicover works diligently to be a profitable and sustainable business, using robust governance to balance its responsibility for people, planet and profit.

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precision medicine
precision medicine
precision medicine
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Key data for 2023 – Medicover Corporate

Net impact

  • 70% positive net impact ratio on the world. 1
  • Net impact ratio ranks in the top 4% in the world. 1

Aligned revenue

  • 90.5% of revenue is aligned with UN SDG 3, Good health and wellbeing.1 (according to the Upright Project assessment) 1

Employees structure

  • Medicover has over 45,000 co-workers of 81 different nationalities.
  • 71 per cent are women.
  • In 2023, Medicover created 3,833 new positions and welcomed in total 16,709 new co-workers.

Access to care

  • in 17 countries mainly via 612 facilities, 118 labs, 892 blood drawing points and over 3,200 partner clinics.
  • In 2023, Medicover had 15.7 million medical visits and over 119 million lab tests were provided

Emission

  • -17% CO2e in Scope 1 & 2 per EURm revenue, compared to 2020.

Supplier

  • Suppliers representing 46% of total purchasing value have committed to the principles of the supplier code of conduct.

Sustainability governance

  • Medicover has reviewed its sustainability governance to further strengthen its robustness. The updated framework is effective as of 2024. The dedicated Sustainability Committee has been delegated by the board to manage this area.

Medicover’s sustainability framework

Our commitment to a balanced approach to responsibility – considering people, planet, and profit – incorporates robust governance and ethical behavior to ensure credibility in our pursuit of sustainable practices.

The combination of the three core areas ensures that when care is needed and Medicover is the provider, it can be accessed quickly, conveniently, safely and effectively.

Medicover Integrated Clinical Services (MICS)
Area Scope Purpose Desired outcome In support of UN SDG
Care provision To increase healthcare funding, and to improve access to quality healthcare and early diagnosis. An improved healthcare infrastructure will yield wider access to care and early diagnosis. Target
Grow the number of people to whom services are provided at least as fast as 9-12 percent organic revenue per annum, from a 2020 baseline.
Support basic human rights and social conditions with wider access to care and early diagnosis through increased healthcare funding. Medicover Integrated Clinical Services (MICS)
People and partners Our people are Medicover’s most important asset. Medicover strives to develop the workforce and support them with the right tools and systems. To ensure that the Medicover workforce is qualified, equipped, trained and empowered to do their jobs well. A skilled workforce and new jobs created to improve health outcomes in society. Medicover Integrated Clinical Services (MICS)
Prevention and education Society’s disease burden keeps rising. Increasing health awareness through interventions such as education and promoting prevention and early detection plays a significant role in reducing the burden. Actively support the reduction of society’s disease burden by helping people stay healthy and improve health outcomes. Medicover’s work with education, prevention and early detection improves health and wellbeing. Support the World Bank’s UHC. Medicover Integrated Clinical Services (MICS)
Care for the environment A healthy planet is as important as a healthy population. Immediate actions are needed to support a stable planet by minimizing negative impacts. Target 2030
-50 percent CO2 in Scope 1 & 2 per EURm revenue, from a 2020 baseline.
Support the environment and the Paris Agreement. Medicover Integrated Clinical Services (MICS)
Governance and business ethics The way Medicover works is as important as the results achieved. The aim is to be open, inclusive, ethical, accountable and ective at all times. Target
Ensure that suppliers representing at least 70 percent of purchasing value have committed to the principles in the supplier code of conduct.
Maintain our trust as a partner and care provider. Support basic human rights and counter corruption. Medicover Integrated Clinical Services (MICS)

Operational implementation is through the following policies that cover, and sometimes overlap, all the above areas: Medicover code of conduct, Medicover code of medical ethics, Medicover supplier code of conduct, Medicover environmental and climate change policy, Medicover anti-bribery policy and Medicover whistleblower policy.

Fredrik-Ragmark-Medicover-Group

For Medicover, actively supporting the reduction of society’s disease burden and harnessing the opportunities in the business model are both a purpose and an opportunity.

Fredrik Rågmark, CEO of Medicover (1996-2025)

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